Frequently Asked Questions

FAQ
Everything drivers ask before joining Spotlink.

1. What is Spotlink?

Spotlink is a real-time mobility network that turns live driver departures into curb intelligence.

It helps drivers find parking faster, avoid tickets, and move through the city with less friction — while contributing data that improves how streets actually function. Spotlink is powered by systems like CurbAI™ and Ticket Guard™ to interpret parking rules and deliver smart alerts.

2. How does Spotlink work?

Spotlink operates using real-time departure signals:

• When a driver is about to leave, they can share a time-limited departure signal

• Nearby drivers see the spot before it opens

• The network updates continuously as street conditions change

• Drivers who contribute accurate data earn rewards inside the app

The more drivers participate, the smarter the network becomes.

3. What is CurbAI™?

CurbAI™ is Spotlink’s real-time curb intelligence layer.

It interprets parking rules, street signs, fire hydrants, and curb restrictions so drivers know where they can and can’t park before arriving — reducing guesswork, tickets, and wasted time.

4. What is Ticket Guard™?

Ticket Guard™ sends smart alerts when parking rules or enforcement conditions are approaching, such as street cleaning, temporary restrictions, or risk zones near fire hydrants.

It’s designed to help drivers avoid tickets, tows, and last-minute surprises.

5. Does Spotlink warn me about fire hydrants?

Yes. Spotlink accounts for fire hydrants and no-parking buffer zones as part of its curb intelligence.

CurbAI™ helps identify hydrant-related restrictions when your parked location may be at risk of a hydrant violation.

6. What are SpotCoins and how do they work?

SpotCoins are in-app rewards earned by:

• Contributing accurate, time-limited departure signals

• Inviting friends

• Completing in-app actions

SpotCoins can be used as in-app credits or for eligible cash-out rewards, depending on your plan.
Each SpotCoin is worth $0.10 USD.

7. Is Spotlink free to use?

Yes. Spotlink offers a free Basic plan with core features.

Plus and Pro plans unlock enhanced CurbAI™ insights, advanced Ticket Guard™ alerts, and additional reward benefits.

8. Where is Spotlink available?

CurbAI is currently focused on New York City (Brooklyn, Queens, Bronx, and nearby Manhattan areas).

Expansion to additional cities is underway. You can download the app anywhere in the U.S. and join early.

9. How accurate is Spotlink’s data?

Spotlink combines:

• Driver-contributed departure signals

• Geo- and time-based validation

• AI interpretation of curb rules

Accuracy improves continuously as more drivers participate in the network.

10. How does Spotlink help the environment?

Every shared departure reduces unnecessary circling, idling, and fuel waste.

By improving how curb space is used, Spotlink helps reduce congestion and emissions in dense urban areas.

11. How do I share a departure in Spotlink?

Open the Spotlink app → indicate you’re about to leave → set a departure time.

Your signal is shared in a controlled, time-limited way, and you may earn rewards for contributing accurate data.

12. Can businesses or fleets use Spotlink?

Yes. Spotlink Fleet provides tools for commercial and delivery drivers, including rule alerts and coordination features to help save time and avoid fines.

For fleet inquiries: management@spotlink.app

13. Where can I buy driver essentials?

Visit SpotShop, Spotlink’s curated store for urban drivers — including emergency kits, chargers, accessories, and more.

Some purchases may include bonus SpotCoins.

14. How can I contact Spotlink support?

Email support@spotlink.app.
Our team typically responds within 24 hours.

15. How do I download Spotlink?

👉 Download Spotlink on the App Store or Google Play, sign up for free, and start moving through the city smarter.